[sorcerer27]

Tell them you were mislead by the sales guy and you want to return it because it is not upgradable to PT10. If they tell you they can't take it back because you opened the software then tell them fine, then make good on the PT10 upgrade for it that the salesman told you it qualified for! Of course it would be good if you had the name of that salesman! If you don't mind me asking, where did you purchase it from? You also have the option of disputing it with your credit card company. You'll need to convince the CCC that you didn't get the product you ordered! Oh jeeze you registered the software too, that is going to make it more difficult. However, you need to state to both the CCC and the seller that had you been given accurate information in the first place you never would have purchased the product from them! Good luck! Let us know the result! Keep going up the chain of command at the seller's organization until you're given the ok to return it for a refund!