[nst7]

That is the recommended way. Some people have had success doing it your way as well, but definitely try computer>hard drive>Mbox Pro.

Try to be patient and get this worked out, it will be worth it. When you finally get it straightened out and hear how good the new Mbox sounds, you will be very happy. It really is light years ahead of the old one, and many other interfaces as well.


There is also the remote possibility that you have a defective unit. But certainly try all the troubleshooting you can before contacting your dealer.