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Old 01-23-2009, 05:33 AM
atchou atchou is offline
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Join Date: Jan 2009
Location: Montreal, Canada
Posts: 18
Unhappy Re: Mbox 2 disappeared

Ok... I tried reformatting my computer and I still did not have success getting my mbox recognized by windows neither by pro tools.

I clicked on the link you gave me but i did not find how we make a sandra report. I can say that my computer's specs are:

Windows XP Pro
SP3
AMD Sampron 2400+
1.67 Ghz
768 Mb Ram
Mbox 2 pro connected to a
NEC OHCI Compliant IEEE 1394 Host controller

I hope this is enough.

What happens:

I follow the steps as indicated in my Getting Started Guide:

I disconnect mbox.
I run the setup wizard located in Pro Tools LE Setup folder on the cd.
I install Pro tools in C:/Program Files
When I'm asked to connect the mbox, I do.
Then the setup continues and the mbox's LED is blinking orange.
When the setup's done, I take out the cd before rebootiing.

After reboot,the mbox' led is still blinking. I try to open Pro Tools and it says that it cannot find any hardware connected although the led is blinking.

The I tried many times to uninstall pro tools and all of his components and drivers and retry these steps, without any success.

Note: I am not prompted that a new hardware has benn connected when I plug the firewire cable in his slot. Also, there is a mbox in my device manager list with a yellow question mark. I have tried before reformatting to install the driver directly from that list but it did not work either.

Now, what do i do???

Thanks.

Sorry for my bad english. I am from french speaking canada...
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