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Old 04-09-2018, 01:15 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Renewed Pro Tools Subscription but my license isn't showing up in Ilok

Quote:
Originally Posted by dajxd View Post
I also need help on this- renewed my academic eligibility on Friday or Saturday, Avid's site says everything is normal (but that it will renew on a past date) but my iLok shows no active subscription and Avid Application Manager shows no subscriptions at all. There needs to be a better way to deal with this, this doesn't seem rare and Pro Tools is supposed to be professional software.
Welcome to the community.

I see both Pro Tools Subscription and Pro Tools Plan (for Space) deposited 3/6 have a 5/5/2018 expiration. The Pro Tools Plan license is not activated to your iLok, but an older expired one is in addition to an older expired Pro Tools Subscription. Will revoke the expired licenses to clean this up. Please activate the current Pro Tools Plan license if you are using the Space plug-in and Synchronize your iLok in iLok License Manager. Thanks!
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