[Chris Lambrechts]

Hi Patrick,

The x in front of the firmware may indicate a mismatch between the FMC (fader motor controller) board and the comm board.

When you go into utilities you should be able to see / identify the fw version for fader and comm.

What kind of setup do you have ? Main only or fader packs as well. The fw should be the same across all units.

Lets's start there. If there is a mismatch, can you power cycle the units -> hold down the solo + select + mute switches on the first channel strip and power up. That should reset the fw to factory. Next, launch PT and redeclare the units in the peripherals menu to reflash the firmware.

Let us know what the result is.

Thanks