Quote:
Originally Posted by TOM@METRO
How long has it been? It can take a few days to complete.
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that's the problem... I can't even start it!
Quote:
Originally Posted by jeffro
That ASC should provide support via phone or web, so I'll look into why that's not working. In the mean time I'll start a case for you to get things back on track.
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Thanks Jeffro! I've never used the ASC portal before, so this may well be my error. I did experience some odd email replies when entering my email address into the 'Retrieve ASC Details' in the 'Use Your ASC' link. From here do I just wait for someone at Avid to contact me regarding the transfer of ownership form? Or do I need to take some kind of action to get the ball rolling?