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Old 06-02-2019, 03:06 PM
field3d field3d is offline
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Join Date: Oct 2018
Location: USA
Posts: 20
Default Re: ilok manager problem after paid

Ok. I use here in forum my other email, just for forum purposes. Anyway, here is the Avid case number 03712850, from my email where I make my purchases. About the ilok ownership, I bought used but one year ago I paid for the transfer to Avid, and they assured me it was done at my name in my account. I detected it said the same, that belongs to the other owner, and I said to one Avid agent this, he said it was fine and no problem, and like it ran with cloud I never figured this was a problem. We filled the paper work the seller and me the buyer, of course, and like I said I paid the fee to Avid. Check the case number I uploaded there pictures of the message with one of the agents of Avid sent me, assuring all was made properly. But like I said before, I used via cloud, within any problem, then I though all that was fine because it ran, and I never checked anymore, until today that after I paid another year the Pro Tools was destroyed by my payment.

Then I cannot use cloud, neither ilok
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