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Old 09-06-2020, 02:02 AM
Simon Johansson's Avatar
Simon Johansson Simon Johansson is offline
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Join Date: Feb 2014
Location: Stockholm - Sweden
Posts: 39
Default Finally found time to upgrade, now PT won´t accept my license.

Hi,

I have extremely slow on updating my system due to continuously work in the studio. I never really found a suitable time to do so.

Anyways, now I finally took the leap and updated both the OSX as well as my PT.
- OSX was updated from El Capitan to Catalina
- PT was updated from 12.6 to 2020.09

Now when I try to launch PT I only get a window telling me to activate.
- I have an active PT Ultimate Perpetual Bundle (with 10/11/12-IO)
- I have uninstalled and re-installed iLOK manager.
- I have deactivated and activated my license.
- I have Syncronized the iLOK
But nothing works.

But then I tried a friends iLOK and it starts up directly.

So something must be wrong in my license, right?
I have files a support case (04013531) but thought I should write to see if there´s something I have missed.

I´m having deadlines coming up + bookings in the studio so I hope they respond quickly.

Or if you can point me in the correct direction maybe.

All the best,
Simon
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All the best,
Simon

SolnaSound Production
WEBSITE SolnaSound
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