View Single Post
  #1  
Old 12-29-2015, 07:52 PM
emanchavez emanchavez is offline
Member
 
Join Date: Dec 2015
Location: Brooklyn, NY
Posts: 1
Default Where can I Find My System ID?

Hi all,

A friend purchased and gifted to me Pro Tools Express with an upgrade to 11. I tried to install install but keep running into an error that says I need to be running OS X 10.7 or newer. I'm running Yosemite. When I try to upgrade it to 11 it asks me for my systems ID. I've looked everywhere but I can't find my system ID. I have no idea what a system ID is or where I can find it. I have all the proofs of purchase, the iLok, activation card but nothing seems to work.

I think I'm having the same issue as found in this thread:
http://duc.avid.com/showthread.php?t=356750

But not seeing any way that I can get help from support. I'm hoping someone my be able to point me in the right direction.

Cheers.
Reply With Quote