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Old 07-06-2020, 10:49 AM
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junkgear junkgear is offline
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Join Date: Jan 2012
Location: USA
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Default Re: Can't open from cloud

Quote:
Originally Posted by urban_spaceman View Post
Thanks Will.

I've bought a Avid Support Code, and they're on the case as - from what I understand - they may be able to retrieve an older save from the cloud. I really hope so.

From what I'm reading, going forward the safest option for me would be to upgrade to full PT so I have the option of backing up older versions to a portable drive as it's only possible to save to the cloud with PT First.
Glad you are getting help from Avid support.
And yes, with your version of Mac OS, going with a full version of PT would be the safest way to go.
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