Thread: cannot activate PT 12.7
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  #8  
Old 01-06-2017, 11:43 AM
waynewiz waynewiz is offline
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Join Date: May 2011
Location: boston
Posts: 8
Default Re: cannot activate PT 12.7
Avid responded with:
Quote:
Current Response:

Entered on: 1/4/2017 11:51 AM Entered by: Avid Audio Customer Care

Hey Wayne,

We have updated your iLok account with the new license that adds support for 12.6/later. Please activate the "Pro Tools Perpetual Bundle (with 10/11/12)" and surrender your "Pro Tools with Upgrade and Support Plan 2015 (NT)" in iLok License Manager to complete this.

Thanks,
Jeffro
Although confusing, this worked. And the response from Jeffro was prompt !


Thanks all !
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