Quote:
Originally Posted by Touchwood Studios
THE FAQ section says a NEW HDX system I purchased last week does not come with a support plan or HD 12 I need to buy a $599 in addition to $8000.00 I already spent.
That seems a little out of line and over the top.
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On this I totally agree!
Quote:
Originally Posted by Touchwood Studios
Then If decide not to buy a annual plan (Before Dec 31, 2015) I can never upgrade my HD software.
I would say that qualifies as a mixed message  |
Almost agree... it would be easier to understand (less antagonistic IMO) if a new HD system came with a one year support plan form date of purchase. That said - in the new model - no support plan by year end = frozen software (whatever that eventually turns out to mean for the HD crowd).