Well first welcome to DUC.
And now the bad news...
Quote:
running PT 11.3.1
Mac OSX 10.14.6
Scarlett 2i4 interface
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I think this is where Janne is heading... but to be clear.
Pro Tools 11 on macOS 10.14.6. Really? That is very very brave.
https://avid.secure.force.com/pkb/ar...tibility-Chart. You really have to pay attention to that compatibility chart with Pro Tools.
I doubt you are going to get much help here, if you can reproduce it on a supported configuration folks are more likely to pay attention.
If you need to be on that recent a version of macOS then I would look at switching to a current Pro Tools subscription, or some dealers still have the ability to do perpetual license upgrades. If you are not clear on the current licensing mess then please contact a dealer like Sweetwater (I'm not positive check they can sell Pro Tools in Canada) and talk to a sales rep.