Hey Jonathan,
Ash from c/code here... (posted there too)
I've renamed 11 and 12 as same on my Yosemite system, both should work fine (though not officially supported).
I have non of the files as detailed here...
http://avid.force.com/pkb/articles/e...alled-properly
I've re-installed both 12.4 and 11.3.2 numerous times and still get asked to install the shoe tool, and get the error message, and PT won't launch.