Quote:
Originally Posted by chefbrody
Hi! I forgot to renew my annual Pro Tools Ultimate Subscription before March 31st 2019 but I'm still in the 30 days period. However in my avid account there's no Renew Link Button available like every year in my products... How can I proceed ?
Thanks
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Sorry for the trouble. To clarify... this is an
Update Plan not a
Subscription, so you own a perpetual (non-expiring) license. I see you have a case started so please watch for a case update email. If needed you can
call using your
System ID and reference your case #.