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Old 12-26-2018, 11:11 AM
Michael_Knight Michael_Knight is offline
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Join Date: Aug 2008
Location: Odenton MD
Posts: 91
Default No Sound with Digi 003 console

It appears that I lost sound through the Digi 003 and I can use a little bit of help. Sound was fine until I installed my Komplete Kontrol S88 MKII keyboard. I confirmed that sound works through the built in Realtek HD Soundcard. I reinstalled the last Digi 003 console driver and the driver appears to look ok in windows (I'm using windows 10 by the way) I upgraded to the latest version of pro tools.

I'm convinced this is a driver issue since I can't hear anything when choosing the Digi003 selected but can with the Realtek driver.. The volume levels are up on the 003 I can't hear sound through either my speakers or headphones.

Below is the Sandra Report:
SiSoftware Sandra

ID
Host Name : Studio
Workgroup : WORKGROUP

Computer
Model : Dell Studio XPS 8100
Serial Number : GGN****
Chassis : Dell Desktop
Mainboard : Dell 0G3HR7
Serial Number : ..CN7360*********
BIOS : Dell A05 07/08/2010
Intel vPro : 6.00.31.1208
Total Memory : 16GB DIMM DDR3

Processors
Processor : Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz (4C 8T 2.93GHz/3.46GHz, 2.4GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1156

Chipset
Memory Controller : Dell Core (Clarksfield/Lynnfield) DMI 2x 2.4GHz (4.79GHz)
Memory Controller : Intel Core Desktop (Lynnfield) UnCore 2x 2.4GHz (4.79GHz), 2x 8GB DIMM DDR3 1.33GHz 128-bit

Memory Module(s)
Memory Module : G.Skill F3-10666CL9-4GBRL 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : G.Skill F3-10666CL9-4GBRL 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : G.Skill F3-10666CL9-4GBRL 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : G.Skill F3-10666CL9-4GBRL 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)

Video System
Monitor/Panel : SAMSUNG
(1600x1200, 7.2")
Video Adapter : NVIDIA GeForce GTS 240 (112SP SM4.0 1.62GHz, 1GB DDR3 2.2GHz 256-bit, PCIe 2.00 x16)

Graphics Processor
Compute Shader Processor : NVIDIA GeForce GTS 240 (112SP 1.62GHz, 1GB DDR3 2.2GHz 256-bit)

Storage Devices
WDC WD1001FAES-75W7A0 (1TB, SATA300, 3.5", 7200rpm) : 932GB (C:)
WDC WD20EARX-00PASB0 (2TB, SATA300/600, 3.5") : 2TB (S:)
Seagate ST32000644NS (2TB, SATA300, 7200rpm) : 2TB (D:)
Generic- SD/MMC (USB2) : N/A (I:)
Generic- Compact Flash (USB2) : N/A (F:)
Generic- SM/xD-Picture (USB2) : N/A (G:)
Generic- MS/MS-Pro (USB2) : N/A (H:)
WIBU - CodeMeter-Stick (41.2MB, USB1) : 39MB (K:)
HL-DT-ST BD-RE BH30N (SATA150, BD-RE, DVD+-RW, CD-RW) : N/A (E:)

Logical Storage Devices
RECOVERY : 11GB (NTFS, 4kB) @ WDC WD1001FAES-75W7A0 (1TB, SATA300, 3.5", 7200rpm)
Sounds (S:) : 2TB (NTFS, 4kB) @ WDC WD20EARX-00PASB0 (2TB, SATA300/600, 3.5")
ProTools (D:) : 2TB (NTFS, 4kB) @ Seagate ST32000644NS (2TB, SATA300, 7200rpm)
CODEMETER (K:) : 39MB (FAT32, 512bytes) @ WIBU - CodeMeter-Stick (41.2MB, USB1)
OS (C:) : 921GB (NTFS, 4kB) @ WDC WD1001FAES-75W7A0 (1TB, SATA300, 3.5", 7200rpm)
Removable Drive (I:) : N/A @ Generic- SD/MMC (USB2)
Removable Drive (F:) : N/A @ Generic- Compact Flash (USB2)
Removable Drive (G:) : N/A @ Generic- SM/xD-Picture (USB2)
Removable Drive (H:) : N/A @ Generic- MS/MS-Pro (USB2)
Optical Drive (E:) : N/A @ HL-DT-ST BD-RE BH30N (SATA150, BD-RE, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller 1 : Dell H57 LPC Interface Controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : Dell P55/PM55/3400 High Definition Audio
Audio Codec : Realtek Semi High Definition Audio
Audio Codec : Intel 2804
Disk Controller : Dell ICH8R (ICH8) SATA RAID Controller
USB Controller 1 : Dell P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 2 : Dell P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 3 : Renesas Tech uPD720201 USB 3.0 Host Controller
FireWire/1394 Controller 1 : Avlab Technology XIO2200(A) IEEE-1394a-2000 Controller (PHY/Link)
FireWire/1394 Controller 2 : Dell VT6315 Series Firewire Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Canon MX870 series Printer (Colour)
Printer : Canon MX870 series Printer (Colour)
Printer : Canon MX870 series Printer (Colour)
Printer : Canon MX870 series FAX (200x200)
Printer : Canon MX870 series FAX (200x200)
Printer : Canon MX870 series FAX (200x200)

Scanners and Cameras
Scanner : Microsoft MX870 series _68EF4C99269A (Scanner, USB)

Peripherals
Media Player : WIBU - CodeMeter-Stick (38.57MB)

Network Services
Network Adapter : Broadcom NetLink (TM) Gigabit Ethernet (Ethernet, 1Gbps)

Operating System
Windows System : Microsoft Windows 10 Personal 10.00.17763
Platform Compliance : x64
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