I purchased PT 11 crossgrade.
I got part of the installer to download.
But when I go back to "my products" to get the rest, all I get is
500 Internal Server Error
We're sorry but the web server encountered an unexpected condition that prevented it from fulfilling your request.
Over and over and over and over.
It doesn't matter if I click
All the same error
last night, this morning, tonight. I've been trying to days to get all of the upgrade downloaded.
What's the point of paying for an upgrade if Avid's servers can't make the download available?
I really miss when a PT upgrade meant getting a disk in the mail.