[semele]

I have another problem similar to that, and I don't find the way of fixing it without help (help that avid is not giving by the way)
I had PT7LE that i bought years ago.
I bought a new Mac Pro 10.7.5 which doesn't support the PT7LE version
So I bought an cross grade to PT10 on line
I discovered I need an iLok. I bought it and i got all the licenses.
I started to download the package i just bought, and in the download dialogue window it says 100%, Error
When I click to open the program it says, that they don't find applications to open it. I go to the folder Digidesing, try to open from there and nothing happens
Then, when I try to download it again from Avid, it says that it has been already downloaded..
ANd so on, please help!
thx