[Forum Member LE]

Improved tech support is needed far more than things like ADC but people don't seem to complain.
With most companies your registration info and verification determines your available methods of communication.
They could at least add a communication path from your "My Digi Account" for communicating about your registered products.
You rarely get more than call tech support as a reply to the tech support email, wasn't always like that but that's what it's now become.
Digi tech support seems far to similar to the WUP people cry about at Waves.