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Old 03-15-2016, 03:31 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: SF Bay Area
Posts: 8,273
Default Re: Pro duet: could not find a duet connected

True, just sounded like the software/installer wasn't seeing it so thought SysInfo would at least get us that info.

Please disconnect all I/O, try a different USB port or perhaps a different computer, and connect the power cable (even though it runs on USB power in most applications).

Submitted a case for you to troubleshoot further - please look for a case notice email or sign into my.avid.com to check your case/respond.
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