Re: Firmware updater doesn't recognize Avid Pro Tools Duet
Not asking about the IO software. Asking about the driver. If you go to "About this Mac", System Report, Go to Software>Extensions and find your driver (it'll either start with Avid, Apogee, or just Duet). There should be a version number after that. That's the number I'm wondering about.
You've established you are on firmware 2.63 but there are three parts:
I/O software (you can find the version from opening it and do "About"), the driver, and then the firmware.
Also, just to ask the safe question, you did not have any software running using the interface when trying to do the firmware update? Pro Tools was closed, etc.
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Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface Pro • S1 x 2, Fire Max11 x 2, Dock, iPad Air5 • Mac Mini 14,12, 12 core, macOS 13.6.6 • RAM 32GB, SSD 4TB, GPU 19 core • QNAP TVS-872XT 148TB TB3
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