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Old 11-06-2018, 10:16 AM
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Join Date: Jan 2000
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Default Re: Files Not Available, All My Tracks Blank

Quote:
Originally Posted by kmhaynes49 View Post
Avid says, "Assisted support is not provided for Pro Tools First. Users are encouraged to post to the Pro Tools First Discussion Group." Is there a way I can get help directly from Avid? I'm not going to pay to upgrade the software that just deleted all of my work, and I don't want to pay $40 for a support call that is just going to tell me they don't provide support for the software I have.

http://avid.force.com/pkb/articles/e...ro-Tools-First

You can start up a support case through http://avid.force.com/Support/Regist...eation#s=step1
You'll be supported through Email
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