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Originally Posted by TOM@METRO
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I just upgraded from PT11 to PT12. Downloading PT12 and the AIR Instruments bundle was a piece of cake. However, when I try to download/install the Effects Bundle and xpand!2, I get a message that to do so I must first uninstall the older versions of these two downloads. I cannot locate these "older versions", much less uninstall them. Can you please tell me how to do so? I haven't asked a question of the community here in ages, so I am just assuming that my old Sandra report will be viewable to whomever is able and willing to help me with this frustrating problem. In any case, if it matters, I am running Pro Tools on a Windows PC (laptop). I upgraded to Windows 10 a few months back and that is the only change not reflected in my old Sandra report. Hopefully, someone can help me with my conundrum. I couldn't seem to find any reference to this problem by searching prior posts/threads. Thanks much, in advance!