[DigiTechSupt]

Originally Posted by Matttcha

Hi,

Sorry.

I re-downloaded PT 12.7 on my MBP sierra, install and when I try to open it, it's asking me for a valid license. out of the 3 possibilities (show Location, quit, Next), the only one available is Quit.

When opening, of course my Ilok 2 with the license I've been using for 3 years is plugged in.

All licenses are shown on the Ilok manager (included PT 10, 11, 12 and 2016), and the Ilok is still working, since I can use my soundtoys license with Logic just fine.

- Protools Plan
- Protools 10
- Protools 11
- Protools 12
- Protools 2016

i'm using an Apollo 8p and I have downloaded the console and all necessary drivers to run it properlly, which does work with Logic.

I know PT 12.7 is running just fine with Sierra as it has been for the past 3 years.

Hi,

I've started a support case for you. Licensing team will be in touch with you through your Email.


Tope