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Old 12-05-2019, 01:36 PM
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mgoorevich mgoorevich is offline
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Join Date: Mar 2004
Location: Tel Aviv - תל אביב
Posts: 1,783
Default PT Ultimate renewal update - NO Complete Plugin Bundle

I updated my PT Ultimate annually and its all fine with Pro Tools itself. Its been updated both in my Avid Account and in the ILM.
However I didn't receive my 12 month Avid Complete Plug-ins Bundle.
I tried to contact Avid Customer Care...but its support is slightly unprofessional.
Back and forth but its been almost a week and they can't solve this issue....asking for the same screen shots (I already sent) and with copy/paste responses.

I had the same issue a year ago and I simply gave up and bought for $49.99 the same product.

If someone is able / willing to help me with this matter, my support case is: 03835500

Thank you!
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Michael Goorevich

Sound Designer
/ mixer
www.goorevich.com

PT HD⎪N v2023.12 Ultimate ● macOS Ventura 13.6.3
MacPro 7.1 (2019) 3.2GHz Intel Xeon W 16-Core ● 96 GB RAM
MTRX Studio + DADman 5.7.0.1 + MOM ● Sync HD ● AJA Kona LHi referenced by AJA GEN10 ● D-Command ES24
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