Re: avid email support - where?
Tombliss, you are so right. If it weren't for this forum, I would simply be out of luck and would have wasted all the money and time I've invested in ProTools. A couple of weeks ago I called them, left a message as per their instructions, which said they would call me back. I'm still waiting; they will never call me back! And I was very willing to purchases some kind of support plan from them.
I've said it before and I'll say it again. Avid is absolutely one of the worst companies I have ever dealt with. I would have upgraded to ProTools 9, but not now, I'll just stay with what I've got and keep my eyes wide open for something comparable from another company to come on the market, or for Avid to finally offer some service. The folks at Avid have to be creating lots of ill will. They sure have with me.
Alan
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