[mandal]

Thanks albee1952,

I'm in contact with Avid Support - and they have asked me to send the following files...


1. System report. Follow the link:
http://avid.force.com/pkb/articles/e...system-profile

2. Dlogs file from the run of Pro Tools when the issue occurred. Read the description of the dlogs file. Follow the link:
http://avid.force.com/pkb/articles/e...o-Tools-System



Here is a small paste from one of the the dlogs files:

CFicMariaTDMDeck::ErrorStop - err: -6116
CDAEErrorHandler:: DAEErrorStopProc - err - -6116
Performing TCommand: class CHandleErrorStopCommand
CDAEErrorHandler::HandleErrorStop - mErrorStopOSErr - -6116
ReportDAEError - iDAEError - -6116
CSynchronizer::Stop
Performing TCommand: class TControlTracker
Completed TCommand: class TControlTracker
Completed TCommand: class CHandleErrorStopCommand
Performing key command Toggle Play State ( )
CSynchronizer::Play
CProToolsMachine::Play - timeLineSampleStart = 504394, runningTimeSampleStart = 55820881
CFicMariaTDMDeck::ErrorStop - err: -6116
CDAEErrorHandler:: DAEErrorStopProc - err - -6116
Audio start time: -3401649 ms, play time: 0 ms, prime(total): 6 ms, prime(fic): 4 ms, audio delay samps: 0, trigger samps: 4096
Performing TCommand: class CHandleErrorStopCommand
CDAEErrorHandler::HandleErrorStop - mErrorStopOSErr - -6116
ReportDAEError - iDAEError - -6116
CSynchronizer::Stop

I will keep you in the loop and add more info in this thread...

Thanks