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Old 07-10-2020, 12:12 AM
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Default Re: No help, no crossgrade discount, canít renew, getting nowhere.. giving up on PT?

Quote:
Originally Posted by eyibliis View Post
Thanks for your reply. So are you saying my perpetual license's update+support plan for 12 months had already expired when I tried renewing it after less than 12 months?

I ordered the perpetual license on July 26th 2018 (and activated some time later after receiving the package in the mail with the iLok key) and tried renewing it on July 11th 2019.



Thanks, but like I stated in my post I'm not just blindly going to turn on the auto-renew without any idea of the amount I'll be charged.

The Webstore team have already sent an Email for more details. Please check.

Thank you!
Tope
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