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Old 05-09-2019, 06:00 PM
Pete Gates Pete Gates is offline
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Join Date: Feb 2001
Location: UK
Posts: 1,159
Default 2019.5 Ultimate on Mac not seeing iLok license (and other possible problems)

I've got a valid perpetual license for Ultimate and an active support plan (expires 30/12/2019). When I fire up 2019.5 it doesn't find/use this license - thankfully kept 2018.12 on my system and that opens fine. If I look in iLok Manager it warns that the Complete plugin bundle needs refreshing soon (expiry December!). If I look in Avid Link it seems to think I have 4 Pro Tools licenses, I don't, I only have 3 - I do have an inactive Demo license in my iLok account, never been used. Tried deactivating the plugin bundle and ultimate and reactivating, no difference, tried a Synchronize, no difference.

Pete
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File Type: png Avid Link.png (18.9 KB, 0 views)
File Type: jpg ilok license.jpg (4.3 KB, 0 views)
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