[Hugh-H]

Hello,

I agree with the above, it's not what should be occurring. The fact that it's the same DSP chip on every one of the six cards is peculiar at best, indicative of an unacknowledged design flaw at worst.

Our systems are in both Sonnet chassis and in MP 5,1. Various PT versions and chassis as the cards died. Obviously the chassis and slots have been tested thoroughly. They are never exposed to temperature extremes (we have a networked environmental system in place to snmp me if anything odd occurs). Never exposed to shipping abuses (unlike our non-PT systems). The same dsp dying on six separate cards in three separate systems is, as noted, peculiar.

All 6 that have failed are from a particular SN rev (first 5 alphas) and the "repaired" units have been replacements from another SN rev. We haven't had a replacement unit fail yet but they're only warrantied for a very short period of time.

Ugh again.
Hugh