[Citrin]

Nice...

Contacted Digi support... They did not charge me for the call due to it being a known issue and my unit falling with the known serial numbers.

My support technician (Mike) was very professional, understanding and helpful. They offered to mail it out via ground for free. I opted to have it overnighted ($15+change) simply because I can’t have the down time. For now I’ll try the power harness reseat and hope for the best.

Thanks again for all the advice.

By the way somewhere along my research here on the DUC someone motioned that calling Digi’s support line in there early hours (9:AM Pacific/12:Noon Eastern) would help in expediting the cue time and I have to agree. I only waited 3-4 minutes before getting taken care of. Good to know info..!

All the best..!