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Old 04-26-2017, 10:46 AM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: SF Bay Area
Posts: 7,679
Default Re: Application Manager shows activated Pro Tools licence as "Not Activated"

If experiencing this after restarting Application Manager or clearing cache files (with the iLok plugged in), please answer the following:
  • What version of Application Manager?
  • What version of iLok License Manager?
  • What is the name and date of the license that's activated?
  • What version of Pro Tools?
  • What OS version?
  • iLok 2 or 3?
  • Which USB port (and type) is the iLok connected to?
Thanks!

Last edited by jeffro; 04-26-2017 at 04:55 PM. Reason: Added question about name/date of license.
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