Thread: Error -20021
View Single Post
Old 11-07-2019, 05:04 AM
Frank Kruse Frank Kruse is offline
Join Date: Dec 2002
Location: old europe
Posts: 5,445
Default Re: Error -20021

Hi there,

so since we have this happening on 5 different rigs we’ve now at least found a temporary fix. Not actually a fix but a trick that temporarily avoids having to restart till the error hits you the next time.
After the -20021 error happens select across all tracks in the area you’re working in and hit command-option-/ to flatten any automation moves in any of the lanes. (in the empty space where you can do that, or just on the track you're working on) After that PT will allow to play again. So I guess it’s automation related and explains why the error happens in certain areas of the session constantly and never in others.

Must be a certain type of automation moves as the density of automation is definitely very light so it could be a specific type or move that causes this.

Hope this helps.

PTHDn 2019.10 (OSX10.14.6), 8x8x8, MacPro 5,1 3.33Ghz 12-Core, BM DeckLink SDI, SYNC HD, all genlocked via AJA GEN10, 48GB RAM

Last edited by Frank Kruse; 11-07-2019 at 07:37 AM.
Reply With Quote