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Old 04-01-2017, 09:27 AM
manymax manymax is offline
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Join Date: Jul 2013
Location: madrid
Posts: 12
Default One or more licenses to surrender cannot be found

Today I installed Pro tools 12.5 on my computer and the following happens when I run Pro tools:

"You dont have any licenses in your account, or none of the licenses have activations available. You have one pending license delivery that requires you to surrender one or more licenses from you account"
In the info says, that i have to surrender a ProTools 12 License, in order to complete the activation. In my iLok2 i have the license bundle "ProTools 10/11/12 (NT) (3). When i try to complete the process an error message appears:

"One or more licenses to surrender cannot be found in your account.
Click OK to end this operation."

Thanks in advance for any help!
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