Thread: Pro Tools license expired on an Active Subscription
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Old 01-20-2016, 05:06 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Subscription not working (not automatically renewing)
Quote:
Originally Posted by Harleyman View Post
In my avid account page the subscription is current and won't expire till May and it is set in auto renew .....in my Ilok manager I see 2 Avid subscriptions, one listed as "pro-tools plan" which is active and one listed as "pro-tools 12" showing that is expired.

UPDATE: Avid web store support could not directly fix the problem and they "escalated" they issue to their techs, and I was assured my problem would be resolved in 24-48 hours
Your case shows that your license was replaced yesterday by Avid CS.
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