I'm having a similar (exact?) issue.
Everything seems up to date with my monthly PT 12 subscription on the Avid website and my iLok (and by extension the iLok manager). My current month doesn't expire until February 6 (i.e. not for a few weeks).
Once I get to the screen asking to select a license, the options to show locations is greyed out...
This happened on both my Mac and Windows computers.
Screen Shot 2016-01-16 at 3.38.23 PM.jpg
Does anyone know why this is happening?
Any help is appreciated
PS: yes, my iLok is plugged in