Re: "Customer Service"? Unbelievable... (EXRP Activation Failed)
Good to hear this got sorted out.
Just for anyone reading this, it does not matter what kind of computer you use to update the 11R's firmware. If it was working fine on your PC, you could have just used that computer, once the 11R is updated you never have to do it again - barring manual overwriting whether intentional or accidental.
Just keep this in mind for the future, ASK before installing something you are not certain of.
Good luck
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