Thread: Avid Removes Perpetual License from ILok
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Old 12-02-2020, 08:55 AM
atticmike atticmike is offline
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Default Re: Avid Removes Perpetual License from ILok
Quote:
Originally Posted by reflexson View Post
Panicking today. For the second time in 30 days, Avid has removed my Pro Tools Ultimate Perpetual License from my ilok. I have deadlines today and I don't know what to do. To make matters worse, when I call, it says that my support contract is expired even though it shows active in my avid account. Currently on hold with the hardware repair dept so I can at least try to get someone on the phone. This is beyond unacceptable. I bought a perpetual license and pay for the annual support. Ive been a loyal customer for 20 years. Why does avid have the ability to remove my license from my account at random? Im so pissed. Does anyone have any suggestions? Im grabbing at straws here.
Accidentally traded your perpetual license for a subscription which ran out?

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