Re: Renewal vs Reinstatement
My 2 cents worth...I have NO plans to renew my support plan. In 20 years + I have called tech support ONCE, and that was in the good old Digidesign days, for the 002 power supply harness issue, which they resolved via an overnight care package at their expense. Stories I've read on here seem to indicate that Avid support is a joke, and I don't feel like shelling out $399 for something I don't need. If I don't get the "point" updates, fine. The last one is causing more problems than it is creating new options anyway. So if I'm stuck at 12.4, that's okay. It works without a hiccup, and I sure won't pay money to make it worse.
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