View Single Post
  #2  
Old 10-08-2016, 02:12 PM
jeffro's Avatar
jeffro jeffro is offline
Avid
 
Join Date: Jun 1999
Location: Earth
Posts: 8,413
Default Re: Can someone tell me where to change Payment info?

I'll pass this on to our IT group to see why the dialog is worded that way.

It does sound like it's doing the right thing by taking you to your product, since that's where you would click "Renew Support" to either purchase the renewal from the Avid store or enter a code purchased from a reseller. You would only enter credit card info at the time you actually purchase (renew) your plan.

Check out How do I renew my Plan? in our Licensing FAQ for the steps.
Reply With Quote