Pro Tools 8 LE multiple problems
Hi,
I can't make it to the end of the song!
I'm relatively new (a year now) to the digital audio arena and my addiction to Pro Tools is becoming a growing source of FRUSTRATION for me.
My problems, specs (including SANDRA report) and attempted fixes are all listed below. (this is one looooooong message)
I'm just a musician... yisturday i didint no how ta spel dijatal awdio engenere... taday i r wun.
PLEASE... HELP ME.
THANX for your time... (^_^)
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SESSION SETUP
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Pro Tools 8 LE
Digi 003
96kHz recording
1ea Master fader track with IKMultiMedia's ARC plug-in (room correction for the monitors... NON NEGOTIABLE for mixing and/or getting record "tones", I'll deactivate it for recording though).
2ea Aux Return stereo tracks.
6ea MIDI tracks SEND to the Strike drum plug-in AND I use it's built in inserts for EQ, Mics and verb.
1ea Stereo instrument track RETURNs the Strike drum plug-in.
1ea Stereo Instrument track (sends to & returns from) an external ROLAND PMA-5 sound module that also gets inserted to Line 6's Pod Farm plug-in.
17ea Waveform tracks (no sugar on these tracks... I'm afraid to insert any more plug-ns).
(NOTE: I keep ALL tracks "inactive" EXCEPT for the ones needed to complete the task at hand)
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Playback Engine settings (currently)
NOTE: I've tried a ton of different combinations
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H/W Buffer = 1024
RTAS Processors = 3
CPU Usage Limit = 90%
RTAS Engine = (see notes in PROBLEM #1 below)
Disk Buffer Size = Level 2
Cache Size = Normal
System Usage Meter Window:
PCI = 0%
CPU (RTAS) = 25% - 32%
CPU (Elastic) = 1%
Disk = 3% - 6%
NOTE: I don't know why "Elastic" registers on the meter. I haven't used it yet.
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NOTE: twice I've done "complete" uninstalls and reinstalls (including deleting the relavant database and preference folders)
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PROBLEM: #01
Playback stops (multiple instances)
ERROR MESSAGE:
#9128 Running out of CPU power. Remove RTAS plug-ins, increase CPU usage limit
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PROBLEM: #02
003 goes offline and PC freezes (multiple instances)
ERROR MESSAGE:
N/A
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PROBLEM: #03
Pro Tools locks up (multiple instances)
ERROR MESSAGE:
N/A
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PROBLEM: #04
Need to exit and restart Pro Tools (multiple instances)
ERROR MESSAGE:
Pro Tools application has encountered a problem and needs to close.
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PROBLEM: #05
Access Violation, need to exit and restart Pro Tools (multiple instances)
ERROR MESSAGE:
#1
Access violation occurred, unable to read location: 0x0000CC04 at address: 0x1001F000 in module CFnd.dll
#2
Access violation occurred, unable to read location: 0x6C756196 at address: 0x009F$F$D in module DFW.dll
#3
Access violation occurred, unable to read location: 0x6C75619E at address: 0x009F43E9 in module DFW.dll
#4
Access violation occurred, unable to read location: 0x00006900 at address: 0x009A6625 in module DFW.dll
#5
Access violation occurred, unable to read location: 0x000001D2 at address: 0x03E3601A in module Protools.dll
#6
Access violation occurred, unable to write location: 0x0F5DF7ED at address: 0x00364359 in module DigiPlatformSupport.dll
#7
Access violation occurred, unable to write location: 0x00000011 at address: 0x77F36C4B in module GDI.dll
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PROBLEM: #06
Digital Feedback??? (multiple instances) Some of the meters "peg". During any single instance of this problem the pitch of the feedback remains constant. Pitch can vary "between" instances. I usually can grab the volume knob fast enough to save the speakers but one time (while listening to a louder take AND the feedback sounding like a high pitched "white noise") I ended up losing both my tweeters on my NS-10M monitors. Sometimes the PC freezes up. Sometimes just Protools freezes up (and sometimes freezing is accompanied by speckles of "pixilization artifacts" occurring on the display screen).
ERROR MESSAGE:
N/A
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PROBLEM: #07
Blue screen of death (multiple instances)
ERROR MESSAGE:
#1
A problem has been detected and windows has been shut down.
PAGE_FAULT_IN_NONPAGED_AREA
If this is the first time ... yada, yada, yada...
#2
A problem has been detected and windows has been shut down.
If this is the first time ... yada, yada, yada...
Technical Information:
#1
*** STOP: 0x00000050 (0xE3DA66F8,0x00000000,0x80551255,0x00000001)
#2
*** STOP: 0x0000008E (0xC0000005,0xBF805378,0xB5F1EC84,0x00000008)
*** win32.sys - address BF805378 base at BF800000, datestamp 48ce513a
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PROBLEM: #08
MIDI instrument is inactive after opening Protools. Sometimes Pro Tools "loses" the 003's input & output ports on MIDI Setup Screen window (multiple instances)
ERROR MESSAGE:
N/A
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PROBLEM: #09
Meters go blank (although playback is working), able to save file, but then, the program locks upon exit (multiple instances)
ERROR MESSAGE:
N/A
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PROBLEM: #10
Meters freeze, MIDI tracks stop playback, waveform tracks keep playing... able to click "OK" to error message, stop playback and exit then renter Pro Tools. (multiple instances)
ERROR MESSAGE:
Access violation occurred, unable to read location: 0x99E634A6 at address: 0x04284373 in module Protools.dll
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PROBLEM: #11
Playback stops (multiple instances)
ERROR MESSAGE:
The operating system held off interupts for too long. If this occurs often, try increasing the "HW Buffer Size" in the Playback Engine Dialog box -9094.
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COMPUTER SETUP
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NOTE: System is a "dedicated" digital audio workstation running with DUAL MONITORS
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MSconfig
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DO NOT load Startup Items, ALL services diabled EXCEPT FOR... Microsoft, Digidesign MME Refresh, digiSPTI, and M-Audio Series II MIDI Installer
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PRO TOOLS CUSTOM DEVICE PROFILE
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I disabled all "known" (un-needed) devices per Digidesign recommendations. I'm not a savvy device guru so... if I didn't know what a device was (or did), I DID NOT disable it.
NOTE: Network and Printers were ENABLED to assemble the Sandra and Device Manager reports (those are normally disabled when I run Pro Tools).
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SANDRA REPORT
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System
Host Name : STUDIO1
User : f
Workgroup : ADMINISTRATION
Processor
Model : Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Speed : 2.40GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 1 Unit(s)
Type : Quad-Core
Internal Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2x 4MB, ECC, Synchronous, ATC, 16-way, 64 byte line size, 2 threads sharing
System
System : System manufacturer P5K
Mainboard : ASUSTeK Computer INC. P5K
Bus(es) : ISA PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
System BIOS : American Megatrends Inc. 0603
Total Memory : 3.25GB DIMM DDR2 DDR3
Chipset
Model : ASUS P35/G33/G31 Processor to I/O Controller
Front Side Bus Speed : 4x 267MHz (1.07GHz)
Total Memory : 22.25GB DIMM DDR2 DDR3
Memory Bus Speed : 2x 401MHz (802MHz)
Memory Module(s)
Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5.0-5-5-18 3-22-6-3)
Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5.0-5-5-18 3-22-6-3)
Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5.0-5-5-18 3-22-6-3)
Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5.0-5-5-18 3-22-6-3)
Video System
Adapter : NVIDIA GeForce 8600 GT (256MB DDR3, 500MHz/1.16GHz/2x702MHz, PCIe 1.00 x16, PS3.0, VS3.0, 2 Heads)
Adapter : NVIDIA GeForce 8600 GT (256MB DDR3, 500MHz/1.16GHz/2x702MHz, PCIe 1.00 x16, PS3.0, VS3.0)
Graphics Processor
Adapter : GeForce 8600 GT (1.01, 256MB, 1.19GHz)
Storage Devices
WDC WD800JD-22MSA1 80GB (SATA300, NCQ, 8MB Cache) : 75GB (C:)
WDC WD5000AAKS-00YGA0 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (D:)
WDC WD5000AAKS-75YGA0 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (E:) (H:)
WD 2500JB External 250GB (USB) : 233GB (G:)
LITEON DVD-ROM LTD163 (SCSI, DVD-R, CD-R) : N/A (F:)
Logical Storage Devices
System (C:) : 75GB (NTFS) @ WDC WD800JD-22MSA1 80GB (SATA300, NCQ, 8MB Cache)
PTdata (D:) : 466GB (NTFS) @ WDC WD5000AAKS-00YGA0 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Data (E:) : 462GB (NTFS) @ WDC WD5000AAKS-75YGA0 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
VM_PageFile (H:) : 4GB (NTFS) @ WDC WD5000AAKS-75YGA0 500GB (SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
CD-ROM/DVD (F:) : N/A @ LITEON DVD-ROM LTD163 (SCSI, DVD-R, CD-R)
MediaMp3 (G:) : 233GB (NTFS) @ WD 2500JB External 250GB (USB)
Peripherals
LPC Hub Controller 1 : ASUS (ICH9) LPC Interface Controller
Disk Controller : ASUS (ICH9) 2 port Serial ATA Storage Controller 1
Disk Controller : ASUS (ICH9) 2 port Serial ATA Storage Controller 2
Disk Controller : ASUS JMB36X PCIE-to-SATAII/IDE RAID Controller
USB Controller 1 : ASUS (ICH9) USB Universal Host Controller
USB Controller 2 : ASUS (ICH9) USB Universal Host Controller
USB Controller 3 : ASUS (ICH9) USB Universal Host Controller
USB Controller 4 : ASUS (ICH9) USB2 Enhanced Host Controller
USB Controller 5 : ASUS (ICH9) USB Universal Host Controller
USB Controller 6 : ASUS (ICH9) USB Universal Host Controller
USB Controller 7 : ASUS (ICH9) USB Universal Host Controller
USB Controller 8 : ASUS (ICH9) USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : Avlab Technology TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
FireWire/1394 Controller 2 : ASUS VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
System SMBus Controller 1 : Intel 801xx/63xx SMBus
Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : Microsoft Office Document Image Writer Driver (300x300, Colour)
Printer : Brother MFC-8860DN Printer (1200x1200)
Printer : HP Color LaserJet 4500 (600x600, Colour)
Printer : HP Color LaserJet 4500 (600x600, Colour)
Printer : Adobe PDF Converter (4000x4000, Colour)
Printer : Epson FX-850 (240x144)
Printer : HP Color LaserJet 4500 PCL 6 (600x600, Colour)
Network Services
Network Adapter : Attansic L1 Gigabit Ethernet 10/100/1000Base-T Controller - Packet Scheduler Miniport (Ethernet, 100Mbps)
Power Management
Mains (AC) Line Status : On-Line
Operating System(s)
Windows System : Microsoft Windows XP Professional 5.01.2600 (Service Pack 3)
Platform Compliance : x86
Performance Tips
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
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