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Old 08-24-2019, 07:14 PM
Darryl Ramm Darryl Ramm is offline
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Join Date: Nov 2010
Location: USA
Posts: 13,610
Default Re: Pro Tools First won't load or start

Did you install the latest device drivers for the ID-14? What ones exactly? Does it show up in Windows Device Manager? Does it work with other audio applications? Windows system sound? (After checking go back and make sure windows itself and other apps are not set to use that interface.

When starting Pro Tools First hold down the N key and keep it held down until you see the playback engine dialog and then choose the ID14. If there are multiple entries choose one that says it is an ASIO device.

If that does not work, grab a spare drive or partition (SSD preferred) and do a full clean install of Windows 10 and the bare minimum drivers needed and install Pro Tools First on it and test that. Get a real Windows installer download from Microsoft, do not use system recovery disks full of crapware from hardware OEMs).
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