Yes we have the same hub as Eric Seaberg and it works Great! I have started to think maybe the USB issues people have had with iloks dropping out is due to the fact that if you have more peripherals attached to the computers USB ports and other ports the more juice is needed and then the powered hubs are the way to go.
I have never had the USB3 problem on any of our three MBP's and never on the two nMP either but also we have had powered USB3 hubs since the start of using the USB3 ports.
This might be a guess from me but maybe a powered hub is needed when there are more hungry external devices connected ... Hope the OP gets this working quickly as these issues shouldn't be this hard to fix in "2018" when we can do soo much other amazing things in the world, this niggle stops a whole studio and the people in it all because of a small "blue piece of plastic" disconnecting when it feel like it
