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Old 09-16-2018, 06:03 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Renewal missing from iLok

Space was authorized by the Pro Tools Plan license which was included with the annual Plug-In and Support Plan. That plan was phased out with the release of the Avid Complete Plug-In Bundle. So now you can simply subscribe to that ($49) instead of renewing the Plug-In and Support Plan ($99). Space is showing current since you have the latest version installed, but needs a dedicated Space license, or a current Pro Tools Plan, Pro Tools HD Plan or Avid Complete Plug-In Bundle license to authorize it.

Your Pro Tools Plan license expired in Aug 2017, so you must have only renewed the Upgrade Plan at that point.

Your Pro Tools Perpetual Bundle (with 10/11/12) does show the correct Release Limit date (it matches the end date in my.avid.com/products) so all looks normal.
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