Re: It's a sad day...
I'm sorry but you obviously don't understand how manufacturing works and comparing car brakes to an ethernet cable is not valid. Cars get recalled for items that are life-threatening. Does Apple notify its users every time it has a component issue, no. There are 10,000's of parts in an S6 and we rely on 100's of suppliers. Just like any other manufacturer sometimes we get let down, and in 99.9% of the cases, customers never know. Its a massive task and we are not about to send out emails every day letting customers know each time there's an issue!
Saying because we found some bad crimps in a few ethernet cables that we should have alerted about 1000 S6 users who had them from this manufacturer and told them they should rewire their consoles (mostly unnecessarily) is not productive. Mind reading which customer had a faulty cable is also impossible.
I probably shouldn't have gone into so much detail before but I try to be as honest as possible on here. Despite what some think, Avid DOES really care about its customers and the quality of products and we do our best to support them.
As far as buttons, just like all our products we are constantly trying to improve them so yes there have been different versions. If you have an issue with a broken button on an earlier S6 then Customer Service will certainly help you out.
Eddie
|