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Search: Posts Made By: raw
Forum: Licensing & Accounts 02-04-2018, 12:42 AM
Replies: 1
Views: 1,084
Posted By raw
How to switch on auto-renew?

Hi

I have "Pro Tools with Annual Upgrade Plan" (Perpetual Product). I manually renew it each year but have had problems with the web store and I want to move to auto renewal.

However, the...
Forum: Licensing & Accounts 01-29-2018, 06:55 PM
Replies: 2
Views: 1,283
Posted By raw
Re: Avid Webstore sold wrong PT support plan - no response

Hi

Well, Avid Webstore Support finally responded and said that the money had already been refunded to a credit card. Unfortunately it was not MY credit card. Support then unilaterally closed the...
Forum: Licensing & Accounts 01-23-2018, 06:13 PM
Replies: 2
Views: 1,283
Posted By raw
Avid Webstore sold wrong PT support plan - no response

Hi

On Nov 10 I ordered an "Upgrade Plan for Pro Tools" (order id 6420069). The Avid store incorrectly charged me for a "Plug-ins and Support Plan for Pro Tools". I raised case 03328976 with Avid...
Forum: Avid S1, S3, Dock and Control 09-13-2017, 04:50 PM
Replies: 13
Views: 4,205
Posted By raw
Re: S3 monitor inputs 1 & 2 pad/48v not working

Eddie:

I phoned the Pro Tools / S6 / S3 / Interfaces Single Incident Support (ASC) number for Australia: +61 0 2 9420 3066. I called this number several times and was on hold music for 30 minutes...
Forum: Avid S1, S3, Dock and Control 09-12-2017, 01:38 AM
Replies: 13
Views: 4,205
Posted By raw
Re: S3 monitor inputs 1 & 2 pad/48v not working

According to the S3 manual, inputs 1&2 are by default mic level. However, when the monitor source is set to inputs 1&2, this is intended "to monitor an external source such as an audio interface or...
Forum: Avid S1, S3, Dock and Control 09-11-2017, 11:45 PM
Replies: 13
Views: 4,205
Posted By raw
Re: S3 monitor inputs 1 & 2 pad/48v not working

Yes, I'm definitely on input 1 & 2 and not Talkback/Direct.
Forum: Avid S1, S3, Dock and Control 09-10-2017, 08:04 PM
Replies: 13
Views: 4,205
Posted By raw
Re: S3 monitor inputs 1 & 2 pad/48v not working

Thanks Matt. Glad to know I'm not entirely crazy.

So, for giggles, I am trying to open a support case for this using my ASC. The Avid support page for this doesn't work - I enter my (brand new) S3...
Forum: Avid S1, S3, Dock and Control 09-09-2017, 08:10 PM
Replies: 13
Views: 4,205
Posted By raw
S3 monitor inputs 1 & 2 pad/48v not working

Hi

My new S3 is set up as a standalone monitor controller as per the Avid Youtube video by Collyer Spreen. Everything works except for the controls for inputs 1 & 2 - which is the connected to the...
Forum: Pro Tools 12 03-24-2015, 08:24 AM
Replies: 1
Views: 2,000
Posted By raw
Dude, where's my PT 12 HD license?

Hi

I just paid $599 for a PT 12 HD upgrade from the Avid store. I received a confirmation email - which did NOT include a redemption code. My order number is 4370645.

My Avid account does not...
Forum: Pro Tools 11 08-03-2013, 08:39 PM
Replies: 33
Views: 26,619
Posted By raw
Re: PT 11 and OSX Mavericks 10.9

-100 billion.

Knock-knock.
Who's there?
Sh!
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-15-2013, 06:31 PM
Replies: 0
Views: 2,097
Posted By raw
Anyone running HDN Thunderbolt + current iMac?

Avid's HD Native Thunderbolt Qualified Apple Computers page says that iMac Intel Core i7 Mid-2011 are supported.

Is anyone running HD Native Thunderbolt with the current iMac available from Apple...
Forum: Pro Tools TDM Systems (Mac) 01-11-2012, 09:57 PM
Replies: 24
Views: 6,428
Posted By raw
Re: AAX DSP and Waves

Email sent.

Waves Mercury TDM. Upgrading from HD3 to HDX. Worried.
Forum: macOS 12-16-2011, 02:14 PM
Replies: 75
Views: 19,043
Posted By raw
Re: Pro tools 10/hdx - dsp plugin missing

(Sheepish) Correction: New Zealand is "fa-a-a-a-a-raway".
They'll need 10.0.1 *and* electricity to get HDX working.
:D

Lighten up guys. You know it won't be stable until 10.4.
Forum: Pro Tools 10 10-26-2011, 03:41 PM
Replies: 289
Views: 145,457
Posted By raw
Re: Transition to AAX: A Real Programmer's Perspective

Which model TI DSP will be used in the HDX cards?
Is it one of the TMS320C67xx FP DSPs? Perhaps the TMS320C6727B (@350MHz)? Or something else?
Forum: Pro Tools TDM Systems (Mac) 02-20-2011, 06:03 PM
Replies: 9
Views: 4,072
Posted By raw
Re: Avid I/O Questions...

I have an HD IO 16x16 analog and a 192 (8 analog in, 16 analog out). I connect the HD IO to the Accel core and the 192 to the Accel #2 card, and the HD IO loop sync out to the 192 loop sync in. This...
Forum: Pro Tools TDM Systems (Mac) 02-20-2011, 05:18 PM
Replies: 5
Views: 5,295
Posted By raw
Re: protools HD and UAD dsp's

PT 9.0.1, HD3 + 2 x UAD2 Quads in Digi/Magma EB7 working fine here. Have not experienced the problems mentioned. The high ADC values become problematic when there are multiple UAD plugs in series on...
Forum: Pro Tools 9 11-14-2010, 03:35 PM
Replies: 5
Views: 3,296
Posted By raw
Re: PT 9 upgrade license not delivered to ilok.com

Fair enough. I wasn't blaming Avid. I was just confused.

I'm often confused. :rolleyes:
Forum: Pro Tools 9 11-13-2010, 06:17 PM
Replies: 5
Views: 3,296
Posted By raw
Forum: Pro Tools 9 11-13-2010, 05:53 PM
Replies: 14
Views: 7,582
Posted By raw
Re: PT 9 and MacOS 10.6.5

see http://duc.avid.com/showthread.php?t=286576



My understanding is that Avid performs testing using known, consistent, stable releases of OS X (i.e. combo updates). Using online updates means...
Forum: Pro Tools 9 11-13-2010, 05:06 PM
Replies: 14
Views: 7,582
Posted By raw
Re: PT 9 and MacOS 10.6.5

Avid has not yet qualified 10.6.5 with PT9.
Also, Avid recommends using the OS X combo updates, not the online software updates.
Some folks have reported issues with Waves plugins.
YMMV.
Forum: Pro Tools 9 11-13-2010, 05:04 PM
Replies: 5
Views: 3,296
Posted By raw
PT 9 upgrade license not delivered to ilok.com

I purchased a LE to PT9 + Inst Exp Pack download from the Avid store.
The download and authorisation process asked me for my ilok ID, but strangely did not ask for my MBox 2 Pro hardware serial...
Forum: Pro Tools TDM Systems (Mac) 11-05-2010, 09:16 PM
Replies: 33
Views: 8,280
Posted By raw
Re: Avid & Universal Audio (UAD)

Advantages for (former) LE users: PT 9 ADC means no more MellowMuse delay compensation plug-in on each channel. No more wrappers. That's a big deal.

Advantage for HD users: No more wrappers.
...
Forum: Pro Tools TDM Systems (Mac) 11-05-2010, 08:37 PM
Replies: 4
Views: 5,765
Posted By raw
Re: Does HEAT come with PT 9 upgrade?

The HEAT installer is included in the PT HD 9 upgrade (the full installer), but it requires an iLok license which must be purchased separately.
Forum: Pro Tools 9 11-05-2010, 06:03 PM
Replies: 0
Views: 2,198
Posted By raw
PT 9 Plug-in Compatibility?

I've just installed PT HD 9 on a fresh Mac Pro 10.6.4 HD3 - no problems whatsoever. I'm now going through my plug-ins to determine the latest compatible versions to install.

The plug-in...
Forum: Pro Tools TDM Systems (Mac) 11-05-2010, 02:57 PM
Replies: 33
Views: 8,280
Posted By raw
Re: Avid & Universal Audio (UAD)

I've been using an Avid EB7 PCIe expansion for a couple of years - 1 x HD core PCIe, 2 x HD Accel PCIe, 2 x UAD-2 Quads. Has run with absolutely no problems, apart from replacing the noisy fans with...
Showing results 1 to 25 of 78

 
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