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Search: Posts Made By: cosmotone
Forum: Licensing & Accounts 11-08-2019, 01:00 AM
Replies: 4
Views: 1,039
Posted By cosmotone
Re: Loyalty rewards not in my account

Got contacted by support shortly after, everything's in my account now. Thanks!
Forum: Licensing & Accounts 11-07-2019, 12:22 PM
Replies: 4
Views: 1,039
Posted By cosmotone
Re: Loyalty rewards not in my account

Thanks for your help Jeffro!

That explains why I couldn’t find a way to write to support. I had the impression that phone support was reserved for technical issues, not account related issues.
Forum: Licensing & Accounts 11-07-2019, 10:31 AM
Replies: 4
Views: 1,039
Posted By cosmotone
Forum: Licensing & Accounts 11-04-2019, 03:52 AM
Replies: 4
Views: 1,039
Posted By cosmotone
Loyalty rewards not in my account

Hi,

I'm trying to find some of the loyalty rewards that have been advertised to me by email but I cant find them in my account :

Pro Sound Effects | Foley Essentials
Convology XT Plates

...
Forum: Licensing & Accounts 05-02-2018, 10:45 AM
Replies: 118
Views: 31,512
Posted By cosmotone
Re: Where is the Complete Plugin Bundle Download for Ultimate users?

Thanks Jeffro! Sorry, I confused with my iLok account saying Ultimate.
Cheers to you
Forum: Licensing & Accounts 05-02-2018, 01:55 AM
Replies: 118
Views: 31,512
Posted By cosmotone
Re: Where is the Complete Plugin Bundle Download for Ultimate users?

Hey Jeffro,

Nothing in my account either. The product name changed from HD to Ultimate but no Complete Plugins download or iLok asset in my iLok account.

Could you have a look please?

Cheers
Forum: Post - Surround - Video 07-13-2017, 07:12 AM
Replies: 63
Views: 29,551
Posted By cosmotone
Cinema mixing levels poll

Hi Steven, thank you for posting the result of the survey. This is a very informative set of data and your analysis is quite interesting!
I've been wondering a lot lately about mixing levels and...
Forum: Pro Tools 12 12-15-2016, 09:12 AM
Replies: 81
Views: 18,258
Posted By cosmotone
Re: Cannot Edit Clip Effects in PT 12.6 HD

Same issue here...

Most of the time I can only edit the clip effects with the break points on the graphics of the EQ or the Dynamics. The text boxes don't work +90% of the times :(

Sometimes...
Forum: Pro Tools 12 12-14-2016, 01:56 AM
Replies: 8
Views: 2,748
Posted By cosmotone
Re: Write Animation While Stopped?

You have to check the "Allow Latch Prime in Stop" in the preferences (Mixing tab -> Automation) to be able to edit automation while the transport is stopped.

This and Preview mode will allow you...
Forum: Licensing & Accounts 09-28-2015, 09:48 AM
Replies: 123
Views: 19,026
Posted By cosmotone
Re: Still haven't got my free plugins for Pro Tools 12.2

The plugins don't show in my account as of now. I'm under an active HD plan though.

I tried to start a case Friday following the procedure posted in the other thread by Digi Tech Support, but I...
Forum: Licensing & Accounts 08-31-2015, 10:10 AM
Replies: 1,188
Views: 498,136
Posted By cosmotone
Re: Where is my Pro Tools 12 Upgrade?

Hi !

My Pro Tools 12 installers no longer show in my account. My account says : Upgrade and Support Plan for Pro Tools | HD Software (12 Months) (Card) but no installers show underneath that...
...
Forum: Post - Surround - Video 07-22-2015, 01:25 PM
Replies: 3
Views: 2,256
Posted By cosmotone
Re: A Terrific Article on What We Do

Brillant ! Maybe the best article I've ever read about our job. Thanks for sharing :)
Forum: Pro Tools 12 04-02-2015, 04:17 PM
Replies: 16
Views: 9,080
Posted By cosmotone
Yes, it's another Pro Tools 12 rant.

Pro Tools 7.2 wasn't a free update ! In fact every 7.x updates had to be purchased. But at least we had new features back then !
Forum: Pro Tools 11 02-07-2015, 05:29 AM
Replies: 9
Views: 5,236
Posted By cosmotone
Using Digi 003 with PT 10 and 11

Your 003 will require the v11 drivers in order to run with PT11. These drivers can be very CPU hungry on some systems, to a point that makes the whole setup barely usable.

I had the issue on a...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 12-21-2014, 08:47 AM
Replies: 14
Views: 14,637
Posted By cosmotone
Re: Yosemite 003 Rack Works! (kinda...)

Hi Morph,

I've tried the new 11.1.3 divers with a 003 rack and mountain lion (10.8.5) and the kernel_task bug is still present. I'd love to hear feedback from folks running Yosemite !
Forum: FireWire and USB Audio Interfaces (Mac) 12-18-2014, 02:39 PM
Replies: 18
Views: 17,244
Posted By cosmotone
Re: Digi 002 Kernel Task Issue

Hi,

I had the same issue with a 003 rack, it comes from the drivers. I solved it by uninstalling 11.x.x drivers and installing the latest v10 drivers. I can't run PT 11 with this workaround, only...
Forum: AAX Plug-ins 12-03-2014, 03:47 PM
Replies: 27
Views: 7,073
Posted By cosmotone
Re: General Reverb Question

Hi Patriot, which Lexicon bundle did you get in the end ?




Hi Michael,

I'm demoing PhoenixVerb right now and I must say I'm stunned ! The sound of this plugin puts a big smile on my face...
Forum: AAX Plug-ins 11-29-2014, 01:59 PM
Replies: 27
Views: 7,073
Posted By cosmotone
Re: General Reverb Question

Thank Michael, will check Phoenix first then.

Best regards.
Forum: AAX Plug-ins 11-29-2014, 11:33 AM
Replies: 27
Views: 7,073
Posted By cosmotone
Re: General Reverb Question

Hi Michael,

Thank you for your input ! Great videos on you YouTube channel ;)

As I said above, I already own the LXP bundle and Softube Tsar wich are both great sounding. But I'd really like to...
Forum: AAX Plug-ins 11-28-2014, 09:59 AM
Replies: 27
Views: 7,073
Posted By cosmotone
Re: General Reverb Question

Hi !

Quite a few tempting deals on the reverb side on this black friday ;) Here are my thoughts regarding your questions.

I own IR-L and I find it very limited tweaking wise. The bundled IR are...
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