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Search: Posts Made By: EddieJones
Forum: Artist Series Yesterday, 06:19 PM
Replies: 15
Views: 637
Posted By EddieJones
Re: Is this normal performance for Artist Mix?

The next thing I would do is try a new network config on the mac. Watch this and try it. You will need to reboot after for EUCON to be OK. You can always switch back to the original....
Forum: Avid S1, S3, Dock and Control Yesterday, 09:30 AM
Replies: 20
Views: 2,687
Posted By EddieJones
Re: No AVB devices detected - S3

I don't think this is the issue, as you can easily check Motu one of the other big AVB manufactures have many issues with different versions of OSX too. We do not install any drivers at all.
Forum: Artist Series 09-16-2020, 08:45 PM
Replies: 15
Views: 637
Posted By EddieJones
Re: Is this normal performance for Artist Mix?

I can't remember...Have you done a full uninstall? Using the installer uncheck all the Apps and also check remove all prefs. Restart and reinstall.
Forum: Artist Series 09-16-2020, 08:24 PM
Replies: 15
Views: 637
Posted By EddieJones
Re: Is this normal performance for Artist Mix?

Do you have any other controller enabled in Logic ?
Forum: Artist Series 09-16-2020, 03:34 PM
Replies: 15
Views: 637
Posted By EddieJones
Re: Is this normal performance for Artist Mix?

and the CPU is not overloaded on the Mac? Sorry thinking of everything.....
Forum: Artist Series 09-16-2020, 03:18 PM
Replies: 15
Views: 637
Posted By EddieJones
Re: Is this normal performance for Artist Mix?

Check this out and make sure the touch and faders are OK https://www.sweetwater.com/sweetcare/articles/think-euphonix-artist-control-surface-hardware-fault-there-test/
Forum: Avid S1, S3, Dock and Control 09-16-2020, 10:29 AM
Replies: 20
Views: 2,687
Posted By EddieJones
Re: No AVB devices detected - S3

This is not an Avid problem...Apple. Even Motu site says the reliability changes with each OSX release.
Forum: Avid S1, S3, Dock and Control 09-10-2020, 08:49 AM
Replies: 4
Views: 647
Posted By EddieJones
Re: s1&dock&eucon issues with Cubase 10.5

After you load your file do you then press Save?
Forum: Avid S1, S3, Dock and Control 09-08-2020, 10:27 AM
Replies: 4
Views: 647
Posted By EddieJones
Re: s1&dock&eucon issues with Cubase 10.5

1)"write" button on right dock editer will activate write but the light won't turn on. - Will ask QA to test

2) no matter what i try, programing eucon command or a key command, i cant change the...
Forum: Avid S6 09-08-2020, 10:06 AM
Replies: 10
Views: 629
Posted By EddieJones
Re: Dedicated Knob Expansion Zone and WS clicked zones

Try turning this off "Enable Attention Expand Knob Zone" We have a bug logged that this isn't working correctly.
Forum: Artist Series 09-04-2020, 10:12 AM
Replies: 13
Views: 861
Posted By EddieJones
Re: Artist Mix + New MacPro - Failure To Communicate

Yes do that and then personaly message me if it doesnt help.
Forum: Avid S6 09-03-2020, 03:35 PM
Replies: 10
Views: 629
Posted By EddieJones
Re: Dedicated Knob Expansion Zone and WS clicked zones

Thanks for the post, we'll get back to you next week as I'm dealing with CA fire evacuation at the moment. Eddie
Forum: Avid S6 09-03-2020, 03:30 PM
Replies: 6
Views: 1,386
Posted By EddieJones
Re: What happened to Channel Flip Mode?

Yes swap is high on my list for the major feature release after the next one. W want to make it more than 2 layers too.
Forum: Avid S1, S3, Dock and Control 09-03-2020, 10:17 AM
Replies: 2
Views: 1,802
Posted By EddieJones
Forum: Artist Series 09-02-2020, 04:38 PM
Replies: 13
Views: 861
Posted By EddieJones
Re: Artist Mix + New MacPro - Failure To Communicate

Have you added EuControl to the Accessibilities security prefs? Have you tried turning off the firewall as a test?
Forum: Artist Series 09-01-2020, 09:59 AM
Replies: 13
Views: 861
Posted By EddieJones
Re: Artist Mix + New MacPro - Failure To Communicate

Set the Mac to DHCP and the Mix back to DHCP if you are using a single cable between them and nothing in between. Remember every time you change anything network wise you need to power cycle...
Forum: Avid S1, S3, Dock and Control 08-18-2020, 01:18 PM
Replies: 36
Views: 23,624
Posted By EddieJones
Re: Error , Eucon: The number of allowable hardware channels has been exceeded

What version of software EUCON are you on? What surfaces do you have?
Forum: Avid S1, S3, Dock and Control 08-18-2020, 09:46 AM
Replies: 6
Views: 764
Posted By EddieJones
Re: WiFi connectivity causing SLOW Plugin Loads

If thats the case why do you need WiFi turned on ?
Forum: Artist Series 08-18-2020, 09:22 AM
Replies: 14
Views: 1,509
Posted By EddieJones
Re: EUControl not working as Makie or HUI with Studio One?

Try this if you are still having issues https://avid.secure.force.com/pkb/articles/en_US/troubleshooting/Mackie-Control-with-EuControl
Forum: Avid S1, S3, Dock and Control 08-18-2020, 09:16 AM
Replies: 12
Views: 803
Posted By EddieJones
Re: Dock not remembering an assignment

When you touch the Dock Fader you get a popup Track block above it with whatever Track is being controlled by it. This can be different to the attention Track name which is there too. If you haven't...
Forum: Avid S1, S3, Dock and Control 08-17-2020, 09:56 AM
Replies: 12
Views: 803
Posted By EddieJones
Re: Dock not remembering an assignment

Its working for me on Windows and the latest code. I do see another bug though in that the popup track block, doesnt, until you attention another track, then it works with the assigned track...
Forum: Artist Series 08-14-2020, 07:16 AM
Replies: 15
Views: 637
Posted By EddieJones
Re: Is this normal performance for Artist Mix?

See this thread http://duc.avid.com/showthread.php?t=411382&goto=newpost
Forum: Artist Series 08-13-2020, 06:47 AM
Replies: 15
Views: 637
Posted By EddieJones
Re: Is this normal performance for Artist Mix?

Obviously, this is not normal and usually caused by the network. How are you connecting the Mix to PT... direct cable or through a router or switch ?
Forum: Avid S6 08-11-2020, 09:32 AM
Replies: 7
Views: 943
Posted By EddieJones
Re: S4 Are the faders really that bad and cheap...

None of this has to do with the faders themselves...its all the driver hardware and software. The only things the faders change is the feel and noise (and even a lot of that is to do with the driver...
Forum: Avid S1, S3, Dock and Control 08-10-2020, 06:10 PM
Replies: 24
Views: 1,760
Posted By EddieJones
Re: S1 recommended router

Not at all, pleasure to help. Please post back after you get it and let me know how its going.
Showing results 1 to 25 of 500

 
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