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Search took 0.01 seconds. Search: Posts Made By: KnightTime

Forum: Pro Tools 11

12-19-2014, 11:17 PM

Replies: 40

I have not received any support under the new PT + standard support plan

Views: 13,493

Posted By KnightTime

Re: I have not received any support under the new PT + standard support plan

Hi Bruce,

Thanks for the extremely fast response! :-)

I'm happy to wait until you look into it on Monday.

Much appreciated.

Forum: Pro Tools 11

12-19-2014, 11:01 PM

Replies: 40

I have not received any support under the new PT + standard support plan

Views: 13,493

Posted By KnightTime

I have not received any support under the new PT + standard support plan

Hi Folks

Anybody here having similar experiences to me?

I purchased a PT upgrade + standard support on 8 Nov from the Avid store.

I obtained my new PT11 license and installed it without any...

Forum: Pro Tools 11

11-11-2014, 02:00 AM

Replies: 40

New activation no Support plan

Views: 13,865

Posted By KnightTime

Re: New activation no Support plan

Hi Bruce,

I've got pretty much exactly the same issue as elliotkelly (i.e. no ASC, and no evidence of the support plan in my account). The only difference is I'm in Australia. Does Australia have...

Forum: Pro Tools 11

11-06-2014, 01:39 AM

Replies: 12

Upgrade from LE, no support plan

Views: 6,289

Posted By KnightTime

Re: Upgrade from LE, no support plan

Hi Folks,

Unfortunately, I've had the same problem too! I purchased the LE to PT11 cross grade + standard support from the Avid store last night.

I've registered and installed my software,...

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