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Search: Posts Made By: PatJo
Forum: Pro Tools | First Discussion 08-09-2019, 11:02 PM
Replies: 7
Views: 630
Posted By PatJo
Re: Cloud Plan has lapsed?

For what itís worth, this error went away on me after a day and my online projects were again available. I had a subsequent problem afterwards where my project in the cloud got corrupted and I lost...
Forum: Pro Tools | First Discussion 08-02-2019, 07:34 AM
Replies: 28
Views: 1,023
Posted By PatJo
Re: Beyond Annoyed

LOL! Thanks to the Support guys again!


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Forum: Pro Tools | First Discussion 08-01-2019, 08:29 AM
Replies: 11
Views: 606
Posted By PatJo
Re: The Maximum Amount of Projects has been reached

Thanks a million! Iíll give it a go and let you know how I get on.


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Forum: Pro Tools | First Discussion 07-30-2019, 10:40 AM
Replies: 11
Views: 606
Posted By PatJo
Re: The Maximum Amount of Projects has been reached

Iím ready. I have nothing in my cloud so feel free to reset it.

Thanks!


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Forum: Pro Tools | First Discussion 07-30-2019, 07:11 AM
Replies: 11
Views: 606
Posted By PatJo
Re: The Maximum Amount of Projects has been reached

I have the same issue. My cloud is at 0% use but it thinks it has 1 project up there, which is incorrect.
Forum: Pro Tools | First Discussion 07-23-2019, 12:12 AM
Replies: 28
Views: 1,023
Posted By PatJo
Re: Beyond Annoyed

Go for it! I have no projects or data in the cloud at the moment. Thanks again!


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Forum: Pro Tools | First Discussion 07-22-2019, 03:43 PM
Replies: 28
Views: 1,023
Posted By PatJo
Re: Beyond Annoyed

Absolutely fantastic! It worked like a charm! I can't thank you enough! The project is now back and I've moved it off the cloud so my cloud starage is back to 0%.

1 small thing though is that the...
Forum: Pro Tools | First Discussion 07-22-2019, 03:26 PM
Replies: 28
Views: 1,023
Posted By PatJo
Re: Beyond Annoyed

OK, I'm downloading them now. I'll let you know how I get on. Thanks!
Forum: Pro Tools | First Discussion 07-22-2019, 01:47 PM
Replies: 28
Views: 1,023
Posted By PatJo
Re: Beyond Annoyed

Thanks! I appreciate your help on this!
Forum: Pro Tools | First Discussion 07-22-2019, 12:05 PM
Replies: 28
Views: 1,023
Posted By PatJo
Re: Beyond Annoyed

Yesterday I disabled backup to cloud on 1 of my projects so now I only have 1 project in the cloud. It's called "When The World". I've attached a screenshot of what I see when I start up PTF. As you...
Forum: Pro Tools | First Discussion 07-22-2019, 10:17 AM
Replies: 28
Views: 1,023
Posted By PatJo
Re: Beyond Annoyed

I havenít done that but the problem is I donít have anything to export. My project is in the cloud and wonít download. I appreciate that if it did download I could use the trial to export to what...
Forum: Pro Tools | First Discussion 07-22-2019, 08:37 AM
Replies: 28
Views: 1,023
Posted By PatJo
Re: Beyond Annoyed

Agreed, I won't be using it anymore. However, I'd really like my audio files back from the cloud........ They must be up there, or a version of them at least.
Forum: Pro Tools | First Discussion 07-22-2019, 08:11 AM
Replies: 28
Views: 1,023
Posted By PatJo
Re: Beyond Annoyed

You don't seem to understand what's happened here. There's no way I'm using a GB of storage and the project count is wrong.

I can't get access to one of my projects and at this point I'd be happy...
Forum: Pro Tools | First Discussion 07-22-2019, 12:42 AM
Replies: 28
Views: 1,023
Posted By PatJo
Re: Beyond Annoyed

I have only 2 projects, 1 of which I canít access. Yesterday I turned off backup to cloud for the one I can access. So, now, I only have 1 project in the cloud which I canít download or access. How...
Forum: Pro Tools | First Discussion 07-20-2019, 09:00 AM
Replies: 28
Views: 1,023
Posted By PatJo
Re: Beyond Annoyed

I'm really stuck here. I cannot access the project that I have been working on for months. How do I get at least the audio back from the cloud?

FYI, I have just done a disk size check on my...
Forum: Pro Tools | First Discussion 07-19-2019, 02:02 AM
Replies: 28
Views: 1,023
Posted By PatJo
Re: Beyond Annoyed

And to answer your question I signed in and out several times and rebooted but it has made no difference.


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Forum: Pro Tools | First Discussion 07-19-2019, 12:52 AM
Replies: 28
Views: 1,023
Posted By PatJo
Re: Beyond Annoyed

Hi,

Thanks for looking into this. The only cloud plan I ever had is the 1Gb one that comes with PTF. I had 3 projects in it and I deleted one to make space but the cloud still thinks I have 3...
Forum: Pro Tools | First Discussion 07-18-2019, 06:12 PM
Replies: 28
Views: 1,023
Posted By PatJo
Beyond Annoyed

I have a project in the cloud which I am now getting an error when loading saying "There was a problem downloading. Would you like to try to open the cached copy?". When I try to open the cached copy...
Forum: Pro Tools | First Discussion 07-09-2019, 05:45 AM
Replies: 7
Views: 630
Posted By PatJo
Cloud Plan has lapsed?

Hi,

When I fired up PTF this morning and signed in I was presented with an error dialog saying the following....

"There are one or more projects that are not synchronized to cloud stored in...
Forum: Pro Tools 2019 07-04-2019, 08:30 AM
Replies: 13
Views: 780
Posted By PatJo
Re: Updating from 2019 .5 to 2019.6?

Thanks for that. I'd read the release already and it doesn't say anything about upgrading from 2019.5, it just talks about installing 2019.6.

I knew about the being able to have multiple local...
Forum: Pro Tools 2019 07-04-2019, 08:11 AM
Replies: 13
Views: 780
Posted By PatJo
Re: Updating from 2019 .5 to 2019.6?

I know but because My Cloud believes that it's full it's not uploading all of the 2 projects I have (I have no way of knowing how much or how little of the actual projects are up there).
...
Forum: Pro Tools 2019 07-04-2019, 06:53 AM
Replies: 13
Views: 780
Posted By PatJo
Re: Updating from 2019 .5 to 2019.6?

The problem is not with the system, it's to with the project files. I know that they're stored locally but if I install the new version will they be wiped out?

I also know that because the cloud...
Forum: Pro Tools 2019 07-04-2019, 03:25 AM
Replies: 13
Views: 780
Posted By PatJo
Re: Updating from 2019 .5 to 2019.6?

I've posted on this forum before about the Avid Cloud and how it doesn't seem to be working properly.

To summarise I have 2 projects in the cloud but the cloud thinks I have 3 and is maxed out. As...
Forum: Pro Tools | First Discussion 05-30-2019, 06:26 AM
Replies: 68
Views: 23,567
Posted By PatJo
Re: "The Project owner has deleted the shared project" - offline Projects lost

As far as I know project and sessions are different. Projects were online only until the latest release of PTF. Now you can save them locally or in the cloud. Sessions are not a feature of PTF but...
Forum: Pro Tools | First Discussion 05-26-2019, 12:48 AM
Replies: 15
Views: 4,808
Posted By PatJo
Re: Cannot Create New Project

Yeah, looks like simply unselecting a project for synching to the cloud should be enough! Iíll give this a go later and see what it does to my project count on the cloud. Iíll endeavour to RTFM a bit...
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